We deliver within Australia only. The prices below are the full amount you pay for delivery.
What delivery costs
| Delivering to | Cost |
|---|---|
| Metro areas | $20 flat per order |
| Metro areas, orders of $1,000 or more | Free |
| Regional and remote areas | Quoted |
| Items over 20 kg and bulky items | Quoted, wherever they are going |
The $20 is one charge per order, however many products are in it.
Free delivery applies to metro orders of $1,000 or more, counted on the goods after any discount code. It does not cover UPS and power protection, racks and cabinets, printers or bulky items: an order that includes any of these pays the flat $20.
Which areas are metro
Metro means a capital-city metro postcode in Victoria, New South Wales, Queensland, South Australia and Western Australia — the Melbourne, Sydney, Brisbane, Adelaide and Perth metro areas. Enter your postcode in the cart and the delivery charge shows straight away.
Canberra, Hobart, Darwin and all regional and remote postcodes are quoted.
Quoted delivery
For a regional or remote address, or an order with an item over 20 kg or a bulky item, the cart tells you delivery is quoted. Use Request a quote and we will email you a delivery price for your address before your order is processed.
How long it takes
- Orders ship in 2 to 6 working days.
- Regional and remote addresses sit at the longer end of that range.
- A larger order can arrive in more than one parcel, each with its own tracking number, and they may arrive on different days. You only pay the one delivery charge.
Tracking
We email you the carrier and tracking number for each parcel as it is dispatched. If a tracking number has not moved for two working days, email info@atomicnetworks.com.au with your order number and we will chase the carrier.
Collection
We have no counter of our own. If you need to collect rather than have an order delivered, email us before you order and we will tell you whether collection is possible for those items.
Damaged, missing or faulty on arrival
Tell us within 7 days of delivery and we sort it out — see the Returns & DOA policy. Photograph obvious transit damage before you unpack any further; it makes the carrier claim much easier.
Questions
info@atomicnetworks.com.au · 0429 496 688 · Monday to Friday, 7:00am to 7:00pm Melbourne time.